Due to the nature of sealed products in the TCG industry, all sales are final and we do not accept returns on sealed trading card products.

That said, if your order arrives damaged, incorrect, or not as described, please contact us and we’ll do our best to make it right.

Email us at anthony@cardmart.shop with your order number and photos of the issue.

Cancellations may be requested before an order has shipped, but they are not guaranteed once an order has started processing.

Approved cancellations may be subject to a 6% cancellation fee, which will be deducted from the refunded amount. This helps cover non-refundable payment processing fees charged when the original transaction is made.

Once an order has shipped, it cannot be canceled.

This Privacy Policy explains how Card Mart collects, uses, and protects your information when you visit our website, place an order, subscribe to our emails, or interact with our store.

By using our website, you agree to the collection and use of information described in this policy.

Information we collect

We may collect the following types of information:

• Name
  
• Email address
  
• Phone number
  
• Billing address
  
• Shipping address
  
• Order details
  
• Payment information
  
• IP address
  
• Device and browser information
  
  

Payment information is processed securely through our payment providers. Card Mart does not directly store full credit card numbers.

How we use your information

We use your information to:

• Process and fulfill orders
  
• Send order confirmations and tracking updates
  
• Provide customer support
  
• Respond to questions or requests
  
• Send marketing emails if you subscribe
  
• Improve our website and customer experience
  
• Prevent fraud and unauthorized transactions
  
• Comply with legal, tax, and business obligations

Welcome to Card Mart. By accessing our website or purchasing from our store, you agree to the following Terms of Service.

Please read these terms carefully before using our website.

Online store terms

By using this website, you confirm that you are at least the age of majority in your state or that you have permission from a parent or legal guardian.

You agree not to use our products or website for any illegal or unauthorized purpose.

Product information

We do our best to display accurate product names, descriptions, images, prices, and availability.

However, we do not guarantee that all product descriptions, prices, images, inventory counts, or other content are error-free.

Card Mart reserves the right to correct errors, update information, cancel orders, or refuse sales if any information on the website is inaccurate.

Trading card products

Trading card products may vary in value, condition, print quality, pull rates, and market price.

Card Mart does not guarantee specific cards, pull rates, grades, values, or investment returns from sealed or opened products.

All sealed products are sold as factory sealed unless clearly stated otherwise.

Pricing and availability

Prices and availability may change at any time without notice.

Card Mart reserves the right to limit quantities, cancel orders, refuse orders, or correct pricing errors.

If an item is listed at an incorrect price due to a mistake, technical issue, or supplier error, we reserve the right to cancel or adjust the order.

Order acceptance

Receiving an order confirmation does not mean your order has been accepted. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product availability
  
• Pricing errors
  
• Suspected fraud
  
• Payment issues
  
• Incorrect shipping information
  
• Abuse of discounts or promotions
  
• Violation of these terms
  

If your order is canceled, we will refund any amount paid for the canceled item or order.

Payments

All payments must be completed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping

Shipping times are estimates and are not guaranteed unless specifically stated.

Card Mart is not responsible for carrier delays, weather delays, incorrect addresses entered by the customer, or stolen packages after confirmed delivery.

Please review our Shipping Policy for more details.

Returns and refunds

Returns and refunds are handled according to our Refund / Return Policy.

Sealed trading card products must remain unopened, unused, and untampered with to be eligible for return.

Opened or tampered trading card products are final sale.

Promotions and discounts

Promotions, discount codes, and special offers may be changed, limited, or canceled at any time.

Discount codes cannot be applied retroactively after an order has been placed unless we choose to make an exception.

Intellectual property

All website content, including logos, text, graphics, images, and branding, belongs to Card Mart or its content providers and may not be copied, reproduced, or used without permission.

Pokémon, One Piece, and other trading card names, logos, and brands belong to their respective owners. Card Mart is not affiliated with, sponsored by, or endorsed by The Pokémon Company, Nintendo, Bandai, or any other brand owner unless clearly stated.

Limitation of liability

Card Mart is not responsible for indirect, incidental, special, or consequential damages related to your use of our website or products.

Our maximum liability is limited to the amount paid for the product or order involved in the claim.

Changes to these terms

We may update these Terms of Service at any time. Updates will be posted on this page with a new “Last updated” date.

Contact information

Questions about these Terms of Service can be sent to:

anthony@cardmart.shop