Pre-Order Policy
1. Overview
Thank you for choosing to pre-order from Card Mart. This Pre-Order Policy explains the terms and conditions governing pre-orders for products that are not yet available for immediate shipment. By placing a pre-order, you agree to these terms.
2. Pre-Order Eligibility
To place a pre-order, you must:​
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Provide accurate and complete information during the checkout process.
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Agree to pay the full price or a deposit (as specified) at the time of placing the pre-order.
3. Payment Terms
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Full payment is required upfront.
4. Estimated Shipping Date
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The estimated shipping date is provided at the time of purchase. Please note that this date is subject to change due to manufacturing or supply chain delays.
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We will notify you of any changes to the estimated shipping date via email.
5. Order Cancellations and Refunds
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Before Shipping: Orders can be cancelled before shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
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After Shipping: Once the product has shipped, our standard return policy applies.
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Order Changes: Changes to your pre-order (e.g., shipping address, product variant) are allowed before the order is processed for shipment.
6. Price and Promotions
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Pre-order prices are fixed at the time of purchase. If the price decreases after your pre-order, we will not offer a refund for the difference
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Discounts, promotions, or coupon codes cannot be applied to pre-orders unless explicitly stated.
7. Shipping and Delivery
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Pre-orders are shipped on a first-come, first-served basis once the product is available.
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Shipping costs and delivery times vary depending on your location and shipping method selected at checkout.
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We are not responsible for delays caused by the shipping carrier or customs clearance.
8. Product Availability and Changes
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If the product becomes unavailable or is discontinued, we will notify you and issue a full refund.
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We reserve the right to make minor changes to the product specifications, design, or packaging before the product is shipped.