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Pre-Order Policy

1. Overview
Thank you for choosing to pre-order from Card Mart. This Pre-Order Policy explains the terms and conditions governing pre-orders for products that are not yet available for immediate shipment. By placing a pre-order, you agree to these terms.

 

2. Pre-Order Eligibility
To place a pre-order, you must:​

  • Provide accurate and complete information during the checkout process.

  • Agree to pay the full price or a deposit (as specified) at the time of placing the pre-order.

 

3. Payment Terms

  • Full payment is required upfront.

 

4. Estimated Shipping Date

  • The estimated shipping date is provided at the time of purchase. Please note that this date is subject to change due to manufacturing or supply chain delays.

  • We will notify you of any changes to the estimated shipping date via email.

 

5. Order Cancellations and Refunds

  • Before Shipping: Orders can be cancelled before shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

  • After Shipping: Once the product has shipped, our standard return policy applies.

  • Order Changes: Changes to your pre-order (e.g., shipping address, product variant) are allowed before the order is processed for shipment.

 

6. Price and Promotions

  • Pre-order prices are fixed at the time of purchase. If the price decreases after your pre-order, we will not offer a refund for the difference

  • Discounts, promotions, or coupon codes cannot be applied to pre-orders unless explicitly stated.

 

7. Shipping and Delivery

  • Pre-orders are shipped on a first-come, first-served basis once the product is available.

  • Shipping costs and delivery times vary depending on your location and shipping method selected at checkout.

  • We are not responsible for delays caused by the shipping carrier or customs clearance.

 

8. Product Availability and Changes

  • If the product becomes unavailable or is discontinued, we will notify you and issue a full refund.

  • We reserve the right to make minor changes to the product specifications, design, or packaging before the product is shipped.

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